Contact

How Can We Help Today?

Whether you need guidance on a pool table, poker table, home bar, or any of our game room products, we are happy to help.

We typically respond within 24 hours
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Email
support@thelegacylair.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9-5 EST
Live Chat
Available during business hours for quick questions
Instant replies
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. Delivery windows may vary depending on the size and weight of your game room item.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way to your door.

What is your return policy?

We accept returns on eligible items within our return window. Please contact our team with your order number and we will walk you through the process for your specific product.

Can I exchange a product for a different model?

Exchanges are available on qualifying items. Reach out to us with details about your current order and the model you are interested in, and we will help coordinate the swap.

How do I choose the right pool table size for my room?

Room dimensions matter when selecting a pool table. We recommend measuring your space and allowing at least 5 feet of clearance on each side for comfortable cueing. Our team can help you find the perfect fit.

Do your arcade machines and golf simulators require special setup?

Most of our arcade machines are ready to enjoy shortly after delivery. Golf simulators may require some assembly and calibration. Detailed setup guides are included, and our support team is available to answer any installation questions.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Pool Tables
Poker Tables and Home Bars
Golf Simulators
Arcade Machines
Shipping and Delivery
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

Our team aims to reply to every inquiry within one business day so you can plan your game room with confidence.

Secure Shopping

Your personal information and payment details are protected with industry-standard encryption at every step.

Curated Quality

Every pool table, arcade machine, and golf simulator is selected for craftsmanship and long-term durability.

Free Continental Shipping

Owned and operated by The Legacy Lair, we offer free shipping on most orders within the Continental U.S., excluding AK and HI.